![]() Smartphones have become the keys to the city, putting instant information about transit, traffic, health services, safety alerts, and community news into millions of hands.Īfter a decade of trial and error, municipal leaders are realizing that smart-city strategies start with people, not technology. Now technology is being injected more directly into the lives of residents. Until recently, city leaders thought of smart technologies primarily as tools for becoming more efficient behind the scenes.
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